PRIVACY POLICY

The controller responsible for data processing on this website is: Dennis Klahn Theresenstraße 36 28203 Bremen, Germany Email: support@coinminerelite.com The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

When you use our website and place orders, we may collect the following personal data: • Contact information: name, email address, phone number • Shipping information: delivery address, country • Payment information: processed securely via Stripe or NOWPayments — we do not store card details • Order history: products purchased, order amounts, transaction IDs • Technical data: IP address, browser type, device type, pages visited, timestamps • Communication data: emails and messages sent to our support team

We process your personal data on the following legal bases under GDPR Article 6: • Contract performance (Art. 6(1)(b)): To process and fulfill your order, arrange shipping, and provide customer service • Legal obligation (Art. 6(1)(c)): To comply with tax, accounting and commercial law obligations • Legitimate interests (Art. 6(1)(f)): To improve our website, prevent fraud, and send service-related communications • Consent (Art. 6(1)(a)): For marketing emails, if you have opted in

We use your personal data to: • Process and fulfill orders, including shipping and delivery • Send order confirmations, invoices, and shipping notifications • Respond to your inquiries and provide customer support • Handle returns, warranty claims, and RMA requests • Comply with legal and tax obligations • Detect and prevent fraud or misuse • Improve our website and user experience (in anonymized/aggregated form)

Payments on CoinMinerElite are processed by trusted third-party providers: • Stripe (stripe.com): For credit and debit card payments. Stripe is PCI-DSS certified. When you pay by card, your payment data is transmitted directly to Stripe. We do not receive or store your full card number. Stripe's privacy policy applies: https://stripe.com/privacy • NOWPayments: For cryptocurrency or alternative payment checkout, depending on the final provider setup. Payment data is transmitted directly to NOWPayments and processed under the provider's privacy terms. NOWPayments privacy information applies to crypto invoice handling.

We share your personal data only where necessary: • Shipping partners (DHL, FedEx, UPS): Name and delivery address to fulfill orders • Payment processors (Stripe, NOWPayments): Payment and order data as described above • Tax and accounting: Financial data shared with our tax advisor as legally required • Legal authorities: If required by law or to protect our legal rights We do not sell, rent, or trade your personal data to third parties for marketing purposes.

We retain your personal data for as long as necessary to fulfill the purposes described: • Order and invoice data: 10 years (German commercial law, HGB §257, AO §147) • Customer account data: Until account deletion is requested, plus 30 days • Support communications: 3 years • Technical log data: 90 days After retention periods expire, data is securely deleted or anonymized.

Our website uses cookies and similar technologies: • Strictly necessary cookies: Required for the website to function (session management, cart) • Analytics cookies: To understand how visitors use our site (opt-out available) • Payment cookies: Set by Stripe or NOWPayments during checkout where required You can control cookies in your browser settings. Disabling cookies may affect website functionality. A cookie consent banner is displayed on first visit.

Under GDPR, you have the following rights regarding your personal data: • Right of access (Art. 15): Request a copy of the data we hold about you • Right to rectification (Art. 16): Request correction of inaccurate data • Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten") • Right to restriction (Art. 18): Request restriction of processing in certain circumstances • Right to data portability (Art. 20): Receive your data in a machine-readable format • Right to object (Art. 21): Object to processing based on legitimate interests • Right to withdraw consent: Where processing is based on consent, you may withdraw at any time To exercise your rights, contact: support@coinminerelite.com You also have the right to lodge a complaint with your local supervisory authority. In Bremen: Die Landesbeauftragte für Datenschutz und Informationsfreiheit Bremen.

We implement appropriate technical and organisational measures to protect your personal data: • HTTPS/TLS encryption on all pages • Payment data handled exclusively by PCI-DSS certified processors • Access controls limiting data access to authorised personnel only • Regular security reviews No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

For any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal data, contact us: Email: support@coinminerelite.com Postal: Dennis Klahn, Theresenstraße 36, 28203 Bremen, Germany